Privacy policy

WEWISE EUROPE LIMITED — PRIVACY POLICY

Data Controller: Wewise Europe Limited (registered no. 799358), with registered office at DCC House, Leopardstown Road, Foxrock, Dublin 18, Ireland.

1. Our Commitments

Wewise Europe Limited is committed to complying with applicable data protection legislation, and has put in place internal procedures to uphold the following core principles:

  • Only collecting data for specified, explicit and legitimate purposes
  • Only collecting data that is necessary for those purposes
  • Processing data lawfully, fairly and transparently
  • Taking all reasonable steps to ensure data is accurate and kept up to date
  • Retaining data for a limited period only
  • Taking all appropriate technical and organisational measures to ensure data security, and to protect it against unauthorised or unlawful processing, loss and destruction

2. Collection of Personal Data

Your personal data may be collected by Wewise Europe and its partners when you choose to share it with us in the context of managing your enquiries. The data collected will vary depending on the nature of your relationship with Wewise Europe.

For example, if you wish to submit a request or enquiry, we may need:

  • First and last name
  • Gender
  • Email address
  • Postcode
  • Phone number

Your data may be collected directly from you through the following means:

  • On this website, via an enquiry form
  • By post, if you write to us at the address stated in the Legal Notice

We also collect browsing data on our website through cookies. Further details are provided below.

3. Your Rights Over Your Personal Data

In accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Data Protection Acts 1988–2018, you have the following rights in relation to your personal data:

  • Right of access — to obtain and verify the data we hold about you
  • Right to rectification — to correct any inaccurate information about you
  • Right to object — to object at any time to the processing of your data
  • Right to withdraw consent — to withdraw consent you previously gave for the processing of your data
  • Right to erasure — to request deletion of your data
  • Right to restriction of processing — to request that we limit the use of your data
  • Right to data portability — to receive a copy of your data to reuse elsewhere

For further information on your rights, please visit the website of the Irish Data Protection Commission at www.dataprotection.ie.

4. How to Exercise Your Rights

You may exercise any of these rights by sending a request by email to [email protected], specifying the context and subject of your request so that we can respond as quickly as possible. Please include a copy of proof of identity to ensure your data is not transmitted to an unauthorised third party.

We are committed to responding to access requests within a maximum of one month. This period may be extended by a further two months for complex or high-volume requests, in which case you will be notified within the first month.

If you are not satisfied with our response, you have the right to lodge a complaint directly with the Irish Data Protection Commission:

Data Protection Commission 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland Website: www.dataprotection.ie Phone: +353 (0)1 765 0100

5. Marketing Communications

We may send you information and offers relating to our products and services, or those of our group companies, that we believe may be of interest to you. You may object to receiving such communications at any time by unchecking the relevant box on our contact form, or by contacting us directly.

You may also give your consent to receive offers and information by ticking the relevant box (e.g. "I agree to receive commercial information from Wewise Europe and its subsidiaries"). Wewise Europe brings together several companies and may relay offers from its partners where we believe these may be of interest to you.

We do not sell or rent your data to third parties. Our partners are solely service providers acting on our behalf under a services or subcontracting agreement, or partners offering complementary services with whom we have joint projects.

If you have given your consent and wish to withdraw it, you may do so at any time by contacting us at [email protected]. You may also reinstate your preference at any time by contacting us at the same address.

6. Who Is Responsible for the Personal Data Collected on This Website?

This website is owned and operated by Wewise Europe Limited (registered no. 799358), with registered office at DCC House, Leopardstown Road, Foxrock, Dublin 18, Ireland.

7. Special Notice — If You Are Under 16

This website is not intended for children under the age of 16. We do not knowingly collect, use, or process personal data from children under 16. If you are under 16 and wish to ask a question or use this website, please ask a parent or guardian to do so on your behalf.

8. Purposes of Data Collection

The general purpose of this website is to provide information about Wewise Europe and its activities. We may collect and use personal data (including name and email address) in order to provide you with the services or information you have requested.

We may process your personal data for the following purposes:

  • Responding to questions or enquiries you submit
  • Processing partnership request forms you submit
  • Sending you information you have requested, such as newsletters
  • Developing products or services to meet your needs
  • Compiling traffic statistics and optimising our services
  • Direct marketing

We respect your privacy and will only use your personal data for the purposes described above.

If you use our services from outside the EEA, your data may be transferred outside the EEA in order to provide those services. We will not disclose any personally identifiable information without your authorisation, unless we are legally required or permitted to do so (for example, by court order, or for the purposes of fraud prevention), or where we consider it necessary to protect our rights, property, or safety, or those of our users or others.

9. Data Retention

  • Prospect data: 3 years from the date of last activity on the website
  • Cookies: Maximum 6 months from the date of deposit
  • Identification data (name, email address, etc.): 3 years from the date of last login or interaction

10. Collection of Non-Personal Information

We may automatically collect non-personal information about you, such as your browser type or the website from which you arrived. We may also aggregate information you submit (for example, the city you are based in) for statistical purposes. This information cannot be used to identify you and is used solely to help us provide an effective service. We may occasionally share such aggregated, non-personal data with third parties for purposes related to this website.

11. Keeping Records Up to Date

We aim to keep the information we hold about you as accurate and up to date as possible. If you wish to view, amend, or delete the information you have provided to us, please contact us as indicated below.

12. Security of Your Personal Data

We take the security of your personal data seriously and are committed to maintaining an appropriate level of protection. We have implemented technology and policies designed to protect your privacy against unauthorised access and misuse, and we update these measures as technology evolves.

These measures include, but are not limited to, HTTPS connections, account lockout mechanisms after failed login attempts, session tracking, data encryption, and various technical and physical safeguards.

In the event of a personal data breach, we will document the incident internally and notify the Irish Data Protection Commission within 72 hours where the breach is likely to result in a risk to the rights and freedoms of individuals. Where the risk is high, we will also notify the affected individuals without undue delay.

13. Third-Party Websites

Our website may contain links to third-party websites, or you may have arrived via a link from another website. We cannot be responsible for the privacy policies and practices of other websites. We recommend that you review the privacy policy of each website you visit. Please contact the owner or operator of any third-party website if you have concerns or questions.

14. Cookie Policy

We use the term "cookies" to refer to cookies and similar technologies covered by applicable ePrivacy legislation. Cookies and other trackers are only placed on your device with your prior consent, with the exception of audience measurement cookies, which are enabled by default but which you may object to at any time.

What is a cookie? Cookies are small data files placed on your computer or device by your browser. They help your browser navigate a website and cannot collect information stored on your computer or in your files. They enable websites to provide a more user-friendly experience. Your browser only allows a website to access the cookies it has previously sent you.

Why do we use cookies? We use cookies to better understand how you interact with our content and to improve your experience on our website, as well as to offer you personalised advertising as you browse the internet. Cookies remember your browser type, installed plug-ins, and in some cases your browsing journey. They also store your preferences, such as language and region. Some cookies are session cookies, which are temporary and disappear when you close your browser. Others are persistent cookies, stored on your device for a longer period, but never exceeding 6 months. Audience measurement data is anonymised after 6 months.

How are third-party cookies used? Some features on our website involve third-party providers, for example pages containing embedded YouTube videos. These may include third-party cookies. Social media sharing buttons (such as LinkedIn, Facebook, or X) may also be integrated on our website, which could allow those platforms to track your browsing on our site if you are logged into them at the time. We have no control over the data collection processes of those platforms. You may consult their respective privacy policies for more information.

How to refuse or delete cookies? We do not use cookies to collect personally identifiable information. However, you may choose to reject or block cookies — either those set by Wewise Europe or by third-party providers — at any time via the cookie management tool displayed on your first visit to our website. You may also manage your preferences through your browser settings. Note that restricting cookies may affect your browsing experience and access to certain features.

Browser-specific guidance:

Changes to This Policy

We may update this Privacy Policy from time to time. If we make any significant changes to the way we use your personal data, we will post those changes on this page and endeavour to notify you. We encourage you to review this policy regularly.

15. Contact

For any questions regarding this Privacy Policy, please contact us at: [email protected]

Last updated: June 2026